User Terms


Dispute Settlement

We are not willing nor obligated to take part in a dispute settlement procedure in front of an Independent Consumer Arbitration Service.

Online dispute settlement platform by the EU-Commission:


Privacy Policy

The responsible party in terms of the data protection law, and especially the EU General Data Protection Regulation (GDPR), is:

Freightfinders GmbH


Rights of the Person Affected

You can exercise your rights with our privacy officer’s contact details as specified below:

  • Information about your data that we have saved and their handling,

  • amendment of inaccurate personal data,

  • deletion of your personal data that we have saved,

  • restriction of data-handling, if we must not delete them yet due to legal obligations,

  • raising an objection against our handling of your data, and

  • data portability, provided that you have consented to data processing, or that you have entered a contract with us.


Provided that you have given us permission, you can revoke your decision for future effect at any time.


You can issue a complaint at your competent supervisory authority at any time. Your supervisory authority is either based in the federal state of your abode, place of work, or of the suspected violation. A list with supervisory authorities (for the non-public area) and their addresses can be found here:



Purposes of Data Processing by the Responsible Party and Third-Parties

We are processing your personal data only for the purposes given in the privacy policy. A conveyance of your personal data to third-parties for purposes other than the termed ones does not take place. We only convey your personal data to third-parties, if:

  • you have given us your explicit consent,

  • data processing is necessary for the conclusion of a contract with you,

  • data processing is necessary for the fulfilment of legal obligations,

data processing is necessary for protection of entitled interests and if there is no reason to believe that you have a predominant and worthy of protection interest in no transfer of your data.


Deletion or Disabling Data

We abide by the principles of data reduction and data economy. We are saving your personal data only as long as the fulfilment of the mentioned purposes require it, or as long as the various storage periods given by the legislator are. After the cessation of the respective purpose, or after the expiration of these deadlines, the corresponding data will routinely and in accordance with the legal requirements, be deleted or disabled.


Acquisition of General Data When Visiting Our Website

If you visit our website, general information will be gathered via cookies. This information (server-logfiles) contains e.g. the type of web browser, the used operating system, your internet-service-provider’s domain name, and suchlike. This information does not enable someone to draw interferences about you.


This information is technically necessary to provide you with the requested correct content from the websites and it is also mandatory for internet usage. The information will be processed especially for:


  • securing smooth connection establishment with the website,

  • securing smooth usage of our website,

  • evaluation of system security and stability, as well as for further administrative purposes.


The processing of your personal data is based upon our entitled interest in the mentioned purposes of data collection. We do not use your data to draw interferences about you. The recipients of the data are the responsible party and the data processing company, if need be.


Anonymous information of this sort will, if necessary, be evaluated statistically to optimize our internet presence and the technology behind it.



As numerous other websites do, we also use the so called “cookies”. Cookies are small text files that are being transported from the website server to your hard drive. Thereby, we automatically receive certain data, such as e.g. the IP-address, the used browser, operating system and your internet connection.


Cookies cannot be used to start applications or convey computer viruses. The information we get from the cookies enables us to simplify the navigation for you and to correctly present the visual display of our website.


In no account will there be a conveyance of your by us collected data to third parties, nor will there be a linkage with personal data without your consent.


However, you can certainly look at our website without cookies, as well. Internet browsers are usually set to accept cookies. Generally, the usage of cookies can be deactivated in the browser settings. Please, use the help function of your internet browser to learn, how to change the settings. Note that the single functions of our website might not work, if the usage of cookies is deactivated.


Performance of Charged Services

For the purpose of performing charged services, we inquire data, such as e.g. payment instructions to be able to execute your order. We save this data in our system until the storage period expires.


SSL Encryption

To protect the security of your data during transmission, we use the current state of the art ciphering methods (e.g. SSL) over HTTPS.


Contact Form

For any questions, get in touch with us via e-mail or contact form. Give us your voluntary consent for the purpose of contacting. Therefore, we will need a valid e-mail address. This serves the assignment of the inquiry and its reply. Further specifications are optional. The data will be saved for the purpose of processing the inquiry and for possible follow-up questions. After the execution of your inquiry, the personal data will be deleted automatically.


Utilisation of Google Analytics

This website uses Google Analytics, a web analysis service provided by the Google Inc. (in the following: Google). Google Analytics uses so called “cookies” - text files that are saved on your computer to enable the analysation of the usage of the website. The information about the usage of the website, which are given by the cookie, are usually sent to a US Google server and are saved there. Because of the IP-anonymisation on these websites, the IP-address will be shortened by Google within the member states of the European Union or other contracting states of the agreement in the European Economic Area. Only as an exception, the full IP-address will be sent to a Google server in the USA and shortened there. On behalf of the website operator, Google will use this information to analyse your website usage, to collect reports about the website activity, and to provide services associated with website usage and internet usage to the website operator. Your IP-address, transmitted from your browser by Google Analytics, will not be brought together by Google with other data.


For the purposes of data processing are the evaluation of the website usage and the collection of reports about the activities on the website. On the basis of website and internet usage, associated services are supposed to be provided. The processing is based on the entitled interest of the website operator.


You can prohibit the storage of cookies in the respective settings of your browser software; please note that this might result in the functions of the website being restricted. Moreover, you can prevent the acquisition of your website-usage-data (incl. your IP-address) through cookies by Google, as well as the data processing by Google by downloading and installing the following browser plug-in under the following link: Browser add-on for deactivating Google Analytics.


Additionally or as an alternative to the browser add-on, you can prevent the tracking by Google Analytics on our site by clicking on this link. By doing so, an opt-out-cookie will be installed on your device. Thereby, the acquisition by Google Analytics will be prohibited on this website in the future as long as the cookie stays installed in your browser.


Usage of Script Library (Google Web Fonts)

To be able to present our content correctly and graphically attractive across all browsers, we are using script libraries and font libraries, such as e.g. Google Web Fonts ( on our website. Google Web Fonts will be transmitted into the cache of your browser to avoid multiple loading. If your browser does not support or prohibits the access, the content will be presented with a standard font.


The calling of a script library or font library automatically leads to a connection to the library operator. Thereby, it is theoretically possible – still, currently unclear if, and, if need be, to which purpose – that operators of such libraries acquire data.


The privacy policy of the library operator Google can be found here:


Usage of Google Re-marketing

This website uses the re-marketing function by the Google Inc. The function is used to display interest-based advertisement to web page visitors within the Google-Advertisements-Network. In the webpage visitor’s browser, a so called “cookie” will be saved, which enables to recognise the visitor, when they visit a website, which is part of Google’s advertising network. On these websites, advertisements, which are based on the content of the formerly visited websites, using the re-marketing function by Google, can be displayed to the visitor.


According to their own statement, Google does not acquire personal data. Still, if you do not want the re-marketing function by Google to be used, you can always deactivate it by using the respective settings at As an alternative, you can deactivate the usage of cookies for interest-based advertisement over the Network Advertising Initiative by following the instructions given here:



Conversion Tracking with Visitor Action-Pixels by Facebook

With your consent, we use the “Visitor Action-Pixel” by the Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) within our internet presence. With its help, we can monitor the user’s actions after they have seen and clicked on the Facebook advertisement. Thereby, we can analyse the efficiency of Facebook advertisement for the purpose of statistics and market research. The acquired data is anonymous, which means that we do not see any personal data of the individual users. However, this data is saved and processed by Facebook, which we let you know according to our state of information. Facebook can connect this data to your Facebook account and use it for their own advertisement purpose, according to Facebook’s data use policy: You can enable Facebook and their partners to display advertisement on and outside Facebook. Moreover, a cookie can be saved on your device for this purpose.


The consent must be given only by users being older than 13 years old. If you are younger, please ask advice from your legal guardian.


Please, click here, if you want to revoke your consent: Deactivating Google and Facebook Analytics


Changes to Our Privacy Policy

We reserve the right to make changes to this privacy policy to meet the legal requirements, or to realise our changed services in the privacy policy, e.g. when introducing a new service. For your next visit, the new privacy policy will have immediate effect.


Questions for Our Privacy Officer

If you have any questions about privacy policy, please, write us an e-mail or directly get in touch with the person in charge of the privacy policy in our organisation: Max Gürtler